State Farm® Insurance Agent Jim O'Donoghue
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Leslie Hammer
April 18, 2025
"Jim is very professional and has been able to serve my family for over 8 years. His team is highly skilled and knowledgeable to handle questions and provide support."
"Hi Leslie, thank you so much for your continued trust over the past 8 years! We're honored to have served you and your family, and it means a lot to know that Jim and the team have consistently provided the support and expertise you’ve needed. We truly value your loyalty and look forward to being here for you for many more years to come!"
ds99701
April 2, 2025
"Jim o. Donahue and Abby have taken care of every problem that we had almost instantly. They're great people to work with and if you needed good insurance, this is the place to go."
"Thank you for your fantastic review! We're thrilled to hear that Jim and Abby have been able to address your problems almost instantly. Your recommendation means a lot to us, and we're glad you chose us for your insurance needs!"
Patrick Obryan
March 21, 2025
"All the staff at Jim O'Donoghue State Farm Insurance in Shelbyville, Kentucky are good hard working and friendly people. Abie is the very best insurance rep I have ever encountered in my 60+ years of dealing with home and auto insurance companies in numerous counties all across Kentucky. Jim runs a great office. They feel like family. Jim is my friend."
"Hi Patrick, thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you feel like part of our family and that Abie has made such a positive impact on your insurance journey. Your trust and friendship mean the world to us. Jim and the entire team at Jim O'Donoghue State Farm Insurance are committed to providing the best service possible, and your feedback is truly appreciated. We look forward to continuing to serve you for many more years to come! "
Melissa Shouse
February 27, 2025
"I am not normally someone who takes time to do a review but I felt this one was well worth it. I can honestly say that I have had nothing but the best experience with Jim O’Donoghue State Farm and the staff is amazing. I would highly recommend them for all your insurance needs. They are so helpful and efficient!"
"Melissa, thank you for the nice review. We appreciate your loyalty to our office and your confidence in us to make sure all your insurance needs are met and taken care of appropriately. "
Geoff Tomes
January 27, 2025
"I deal with Abie there when i can, she has the best customer service ive ever dealt with."
"Geoff, we appreciate your business and that you trust us to take care of your insurance needs. We take pride in providing excellent customer service! Thank you for your 5 star review."
Debra Martin
November 20, 2024
"Prompt, courteous and professional experience from start to finish. Felt like family from the moment I stepped into the office. I appreciate their commitment to doing things right for the customer."
"Thank you for your kind words and 5 star review Debra. We take pride in taking good care of our community. Our office appreciates you trusting us with your home and auto insurance needs. "
Marc Myres
October 29, 2024
"This office does a fabulous job with customer service and support. I would highly recommend them to anyone."
"Thank you, Marc! We do our best to support our customers with all their insurance needs. We appreciate you being a loyal customer of Jim O'Donoghue State Farm. "
Debra Suter
October 22, 2024
"Jim donoghue was awesome wouldn't have any other insurance company"
"Thanks Debra, we appreciate your loyalty to our office. It is our goal to provide excellent customer service for everyone who walks in our door!"
Christina McCarley
October 17, 2024
"Saved me tons when i switched to state farm. They are very quick, responsive and thorough for all of my needs."
"Thank you for being a loyal customer of Jim O'Donoghue State Farm and for the great review. We love saving money and helping out our customers with all their insurance needs. "
Vickie Duncan
October 10, 2024
"Everyone at Jim O'Donoghue State Farm is knowledgeable, kind and helpful. I highly recommend this office for your insurance needs."
"Thank you for the 5 star review Vickie. We enjoy helping people with their auto, home, and business insurance needs. "
Diann Phillips
October 6, 2024
"Was buying a car. I called the office and Abie sent my insurance card to the Annex Fixed me right up! Love these people!"
"Thank you for the review and always trusting us with your auto insurance. We appreciate your business. "
Milissa Wiltjer
September 30, 2024
"Saved me money!!! Quick and easy process!! Friendly and answered all my questions 😁 extremely happy, I would highly recommend sate farm in shelbyville 😍"
"Thank you for the 5 star review. We are always happy when we save our customers money on auto and home insurance. Thank for trusting Jim O'Donoghue State Farm."
Fernando Rodriguez
August 28, 2024
"Thank you for always being available to help. Great job!"
"Thanks for being a great customer, and letting us take care of your State Farm insurance needs"
charlotte hollis
August 20, 2024
"I cannot stress how grateful we are to this office and Libbyanna, she came through and really helped us get a great deal on our car insurance, she was so kind and understanding. The whole process was so quick and speedy. She went over all our questions and concerns with grace, patience, might I add amazing professionalism. We’re so thankful to be saving our family over $200 because we switched to State Farm!"
"Thank you for the 5 star review. It is always our goal at Jim O'Donoghue State Farm Insurance to provide excellent service. We appreciate earning your business."
Mie Sloan
August 13, 2024
"Sweet Abie is my GO TO person!! I’ve watched her grow up!! I LOVE to support our young local professionals!! Thank you Abie!! AND SF!!!"
"Thank you, Mie, for the kind words. We are always happy to see you and glad to help with all your insurance needs. Thank you for being a loyal customer of Jim O'Donoghue State Farm "
Vince Self
August 6, 2024
"Lisa was amazing. My policy was 150 dollars cheaper than what I was paying at Geico."
"Vince, thank you for the 5 star review. Glad we could save you money on your home and auto insurance"
Vince Self
August 6, 2024
"Lisa was amazing. My policy was 150 dollars cheaper than what I was paying at Geico."
"Vince, thank you for the 5 star review. Glad we could save you money on your home and auto insurance"
Melissa
July 25, 2024
"They are very friendly with there clients and very helpful when needed. Great people"
"Thank you for being a valued State Farm customer Melissa. We certainly appreciate your business."
SHERRY SEYMORE
January 29, 2024
"Libbyanne was great! Very helpful information"
"Sherry thank you for insuring your cars and home with Jim O'Donoghue State Farm"
Chris Head
December 5, 2023
"Best customer service"
"Thanks Chris we are always happy to help with your insurance needs"
K Whitehouse
December 5, 2023
"Great experience with them! Been with Jim O’Donoghue for more than 15 years now. Always super friendly and helpful!"
"Thank You for being a loyal customer. It is always our top priority to provide excellent customer service."
Melissa Rodriguez
September 6, 2023
"N/ A"
"Thank you Melissa for your 5 star review. We are always happy to help with your auto and home insurance needs. "
Nathan Carter
August 9, 2023
"Jim and Abie were able to save me $2000 on my Tesla while providing more coverage, an umbrella policy, and a lower out-of-pocket. Great people with the best insurance brand. Give Jim and his team a call today!"
"Nathan, Thanks for letting us take care of your auto and home insurance we appreciate your business, and enjoyed being able to help you save money and get better coverage. "
Martha Taylor
February 2, 2023
"Abbi is very Knowledgeable & Efficient. Bubbly personality."
"Martha, we appreciate the opportunity to insure your assets. Thank you for trusting Jim O'Donoghue State Farm, and being a loyal customer."
Kenny Maynard
January 27, 2023
"Excellent service at Jim O'Donoghue State Farm in Shelbyville, Kentucky!!!"
"Kenny, Thanks for allowing us to insure your car and home, and for the 5 star review"