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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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C Way

October 10, 2025

5  out of  5
rating by C Way
"I love the folks at this State Farm branch. I've known them my entire driving-life, and they've always been there with great quick service. Never had a bad experience dealing with them!"
We responded:
"Thank you for your kind words! We’re thrilled to hear that our State Farm team has been there for you throughout your driving life and provided quick, reliable service. It’s wonderful to know you’ve consistently had positive experiences with us. We truly appreciate your loyalty and trust in our insurance team!"
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Pandak Thiong

October 10, 2025

5  out of  5
rating by Pandak Thiong
"I have been a client with Jim O'Donoghue State Farm insurance for over a decade. The fairness, professionalism and honesty I witnessed at this particular business is the reason I maintain being insured with them for more than ten years. I have two vehicles and house insured with Jim O'Donoghue. Abie, the insurance agent at Jim O'Donoghue is the person who me gave the faith and trust in this particular branch. I even referred one my friend to Abie for her vehicle insurance and has her vehicle insured at fair and affordable price."
We responded:
"Thank you so much for your loyalty and thoughtful review! We’re thrilled to hear that Abie and our State Farm team have earned your trust over the past decade. It’s wonderful to know you’ve been satisfied with your vehicle and home insurance coverage, and we truly appreciate you referring a friend as well. Providing fair, professional, and reliable insurance service is what we strive for every day!"
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Jeff Glass

October 9, 2025

5  out of  5
rating by Jeff Glass
"Always ready to help and always willing to do their job"
We responded:
"Hi Jeff, thank you for your kind words! We’re glad our State Farm team is always ready to help and provide excellent service. We’re here for all your insurance needs and truly appreciate your support!"
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Collier Nethery

October 9, 2025

5  out of  5
rating by Collier Nethery
"Cheapest place in town by far, to ensure my 5 vehicles. Easily would be paying double if I went through progressive or other Big name agencies."
We responded:
"Thank you for sharing your experience! We’re glad to hear our State Farm team could provide affordable coverage for all five of your vehicles. Helping our customers find the right insurance at the best value is always our goal, and we truly appreciate you choosing us for your vehicle insurance needs!"
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Dylan Hulker

October 9, 2025

5  out of  5
rating by Dylan Hulker
"Great service & Easy to deal with."
We responded:
"Thank you for your kind words! We’re glad to hear you had a great experience and found our State Farm team easy to work with. We’re always here to help with all your insurance needs!"
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Marshall Stone

October 9, 2025

5  out of  5
rating by Marshall Stone
"I've been with Jim O Donoghue for many years. The level of service they provide is second to none. It is that level of service that makes me stay. I don't shop insurance because I will never leave. Many thanks to Jim and his staff. Most importantly Abie."
We responded:
"Thank you so much for your loyalty and kind words! We’re thrilled to hear that Jim, Abie, and our State Farm team have provided service that keeps you coming back. It’s our goal to make sure every customer feels valued and well taken care of with their insurance needs. We truly appreciate you choosing us year after year!"
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Julia Lafeuille

October 9, 2025

5  out of  5
rating by Julia Lafeuille
"Always taking care of me with quick and friendly service! I’m a customer for life."
We responded:
"Thank you for your kind words! We’re thrilled to hear our State Farm team has been able to provide quick and friendly service. We’re grateful to have you as a customer for life and look forward to assisting with all your insurance needs!"
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Trish Simpson

October 9, 2025

5  out of  5
rating by Trish Simpson
"Love State Farm always been here for us, Brooklyn Moore is the Best !!"
We responded:
"Thank you for your kind review! We’re so glad Brooklyn could provide excellent service and help with your vehicle insurance needs. Our State Farm team is always here to support you and your insurance coverage. We truly appreciate your loyalty!"
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John Mathus

October 9, 2025

5  out of  5
rating by John Mathus
"Everyone, at Jim O'Donoghue State Farm Insurance is great"
We responded:
"Thank you for your kind words! We’re thrilled to hear that everyone at Jim O'Donoghue State Farm Insurance provided a great experience. Our team is always here to help with all your insurance needs!"
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Anselmo Roldan

October 8, 2025

5  out of  5
rating by Anselmo Roldan
"Very nice people and easy to deal with."
We responded:
"Thank you for your kind words! We’re so glad to hear you found our team easy to work with. Providing friendly and reliable auto insurance service is what we strive for every day."
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Matt Neal

September 17, 2025

5  out of  5
rating by Matt Neal
"If you want great service from someone that goes above and beyond, this is your State Farm Insurance Office- Jim O’Donoghue. I moved all of my insurance needs to this office over a year ago and I’m so happy I did. Abie is so prompt when it comes to serving your insurance needs and she will definitely go the extra mile. Abie and the rest of the team are the best!"
We responded:
"Thank you for sharing your experience! We’re thrilled to hear that Jim O’Donoghue, Abie, and our team have been able to go above and beyond for your insurance needs. It means a lot to know you’re happy you made the switch, and we truly appreciate your trust and support!"
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Robert Wilson

September 16, 2025

5  out of  5
rating by Robert Wilson
"Jim O’Donoghue’s State Farm Insurance Agency has been my main insurance provider since returning to Kentucky in 2010 after retiring from ministry in the Wesleyan Church. Their service has always been “top drawer.” I believe Jim and his staff have my best interests in mind. Hats off to Jim, Abie and his whole crew!"
We responded:
"Robert, thank you so much for your thoughtful words and for trusting Jim O’Donoghue’s State Farm Agency with your insurance needs since 2010. We’re honored to have served you over the years and are grateful for your confidence in Jim, Abie, and the entire team. We truly appreciate your loyalty and support!"
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Tobie Kemble

September 16, 2025

5  out of  5
rating by Tobie Kemble
"Jim and his team are top notch and always great at saving me money on my insurance needs."
We responded:
"Thank you for the wonderful feedback! We’re so glad to hear Jim and our team have been able to help save you money while taking care of your insurance needs. We truly appreciate your trust and support!"
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Jesse Kincaid

September 16, 2025

5  out of  5
rating by Jesse Kincaid
"Staff are friendly, knowledgeable, and responsive!"
We responded:
"We’re so happy to hear you found our team to be friendly, knowledgeable, and responsive! Thank you for trusting us with your life, property, and vehicle insurance needs—we truly appreciate the opportunity to serve you."
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Tricha Railey

September 12, 2025

5  out of  5
rating by Tricha Railey
"Great stuff and very helpful"
We responded:
"Thank you for your kind words! We’re glad to hear our team was helpful and provided great service for your vehicle insurance needs."
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Tiffiany Schaefer

July 23, 2025

5  out of  5
rating by Tiffiany Schaefer
"Jim has a wonderful team. I have never had better service. Your treated like family."
We responded:
"Hi Tiffany, thank you so much for the kind words! We're thrilled to hear that you’ve had such a great experience with Jim and the team. Providing a family-like atmosphere and top-notch service is exactly what we aim for. We truly appreciate your support and look forward to being here whenever you need us!"
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Martha Taylor

June 26, 2025

5  out of  5
rating by Martha Taylor
"Abbi is very Knowledgeable & Efficient. Bubbly personality."
We responded:
"Martha, we appreciate the opportunity to insure your assets. Thank you for trusting Jim O'Donoghue State Farm, and being a loyal customer."
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georgina rosales

June 25, 2025

5  out of  5
rating by georgina rosales
"My family and I have had our insurance through this office for years. Any questions or concerns are always handled in a timely and efficient manner. I recommend working with this business if you are looking for any insurance!"
We responded:
"Hi Georgina, thank you for your kind words and for being a part of our insurance family over the years. We're thrilled to hear that our team has consistently met your expectations by addressing your questions and concerns promptly and efficiently. Your recommendation means the world to us, and we're grateful for your trust in our services. If there's ever anything more we can assist you with, please don't hesitate to reach out. We're always here to help!"
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Cathy Robertson

June 25, 2025

5  out of  5
rating by Cathy Robertson
"Jim & his amazing team do a great job taking care of so many families in our community! Thank you!"
We responded:
"Hi Cathy, thank you so much for your kind words! We truly appreciate your support and are honored to take care of families in our community. Knowing that our efforts are making a difference means the world to us. If there's ever anything you need, we're just a phone call away!"
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El-Dundy Patterson

June 25, 2025

5  out of  5
rating by El-Dundy Patterson
"These are awesome people and a great place to get insurance and great prices"
We responded:
"Thank you for the great review! We’re so glad to hear you had a positive experience with our team and found great coverage at a great price. It means a lot to us to be your trusted choice for insurance! "
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Liz Torres

June 25, 2025

5  out of  5
rating by Liz Torres
"The team is always kind, helpful, and quick to respond whenever I need assistance. Thank you for making things easy during stressful times!!"
We responded:
"Thank you so much for your kind words! We're so glad to hear that our team has been able to support you during stressful times. Providing helpful, timely, and compassionate service is what we strive for every day. We truly appreciate your trust in us and are always here when you need us!"
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Brenna Jackson

June 25, 2025

5  out of  5
rating by Brenna Jackson
"Jim O’Donoghue has been GREAT and easy to work with. His assistant, Abie is WONDERFUL, too. We have been their customer for 10 years. Not once, dissatisfied! They take care of their customer’s efficiently and you NEVER feel like you are bothering them when you call. THANK YOU Jim, staff and STATE FARM for taking care of us! ❤️"
We responded:
"Hi Brenna! Thank you so much for your kind words and for being a valued customer for the past 10 years! We're thrilled to hear that Jim and Abie have consistently provided you with excellent service. Your satisfaction is our top priority, and it's wonderful to know that you've always felt well taken care of. We truly appreciate your loyalty and look forward to continuing to serve you in the years to come."
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Kayla Ford

June 25, 2025

5  out of  5
rating by Kayla Ford
"Sweet Abie is my go to person at State Farm. She’s always answered any questions or concerns we have ever had. 100% recommend to all my friends and family"
We responded:
"Hi Kayla! Thank you so much for your kind words and for trusting us with your insurance needs. We truly appreciate your business and your recommendations to friend and family. We are always here if you need us!"
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Alisha Garrett

June 13, 2025

5  out of  5
rating by Alisha Garrett
"They are always so great at making sure that you are helped in a good amount of time. They are also really fast at helping if you are in an accident."
We responded:
"Hi Alisha, thank you so much for your kind words! We're thrilled to hear that you've had positive experiences with our team. Providing timely and efficient assistance, especially during stressful situations like accidents, is a top priority for us. Your feedback motivates us to continue delivering the best support possible. Please don't hesitate to reach out if you have any questions or concerns. We are always here to help!"
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Nathan Carter

May 14, 2025

5  out of  5
rating by Nathan Carter
"Jim and Abie were able to save me $2000 on my Tesla while providing more coverage, an umbrella policy, and a lower out-of-pocket. Great people with the best insurance brand. Give Jim and his team a call today!"
We responded:
"Nathan, Thanks for letting us take care of your auto and home insurance we appreciate your business, and enjoyed being able to help you save money and get better coverage. "