State Farm® Insurance Agent Jim O'Donoghue

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

SHERRY SEYMORE

January 29, 2024

5 out of 5

"Libbyanne was great! Very helpful information"

Chris Head

December 5, 2023

5 out of 5

"Best customer service"

K Whitehouse

December 5, 2023

5 out of 5

"Great experience with them! Been with Jim O’Donoghue for more than 15 years now. Always super friendly and helpful!"

Melissa Rodriguez

September 6, 2023

5 out of 5

"N/ A"

Nathan Carter

August 9, 2023

5 out of 5

"Jim and Abie were able to save me $2000 on my Tesla while providing more coverage, an umbrella policy, and a lower out-of-pocket. Great people with the best insurance brand. Give Jim and his team a call today!"

Martha Taylor

February 2, 2023

5 out of 5

"Abbi is very Knowledgeable & Efficient. Bubbly personality."

Kenny Maynard

January 27, 2023

5 out of 5

"Excellent service at Jim O'Donoghue State Farm in Shelbyville, Kentucky!!!"

Laura Colorado

May 17, 2022

5 out of 5

"Great customer service"

Eric Bond

March 19, 2022

5 out of 5

"Very friendly. Very affordable. Has taken care of any insurance questions."

Wynne' Torrance

February 1, 2021

5 out of 5

"Julia was awesome! Very personable!"

TONY THOMAS

December 10, 2020

5 out of 5

"Jim has been our agent for years Abbie and the rest of his staff are ALWAYS helpful and attentive to our requests and stay in touch!"

Chad Shaffer

December 4, 2020

5 out of 5

"Very happy with Jim O’Donoghue - State Farm Insurance. Always very helpful and prompt to get us what we need. Family has been through 3 accidents and we have had quick assistance and resolution on each."

r&jgaming

November 23, 2020

5 out of 5

"Great office"

Ron Jackson

January 31, 2020

5 out of 5

"The staff is helpful and nice."

William Walters

November 10, 2019

5 out of 5

"Top notch service"

Brenda Kritenbrink

November 7, 2019

5 out of 5

"Jim and his staff helped answer any questions and helped with the transition in switching both Home and Auto insurance. We truly feel like we can count one them when needed!"

Tammy Dean

November 7, 2019

5 out of 5

"Always quick to help with any issue. Friendly staff. Abie is awesome!"

Robin Moffett

November 7, 2019

5 out of 5

"We have always received the best service from Jim and his staff. Whenever I have any questions, I can count on them to explain clearly and in a way I can understand. They are always courteous, patient and timely! I have received mailings from them and then a follow up call explaining what and why the information is needed. If you’re in the market for affordable insurance, loans or health insurance and awesome customer service, just give Jim O’Donoghue a call!!!"

Arturo Villegas

October 8, 2019

5 out of 5

"Great service"

Steve Collins

June 9, 2019

5 out of 5

"Friendly people"

Gary Davis

January 1, 2019

5 out of 5

"Jim’s great. Call him anytime!!"

Karen Gilmore

June 30, 2016

1 out of 5

"Promises are not kept but they sure collect your money then when they overcharge they won't send a refund they simply give you a credit ! That is only if they admit fault which they never do ! I wouldn't recommend them for pet insurance let alone auto or home !!"

Yainel Águila

May 11, 2016

5 out of 5

"Precios super bajos, buena atencion, recomendable 100%"

What our customers say about us...

SHERRY SEYMORE

January 29, 2024

5 out of 5

"Libbyanne was great! Very helpful information"

Chris Head

December 5, 2023

5 out of 5

"Best customer service"

K Whitehouse

December 5, 2023

5 out of 5

"Great experience with them! Been with Jim O’Donoghue for more than 15 years now. Always super friendly and helpful!"

Melissa Rodriguez

September 6, 2023

5 out of 5

"N/ A"

Nathan Carter

August 9, 2023

5 out of 5

"Jim and Abie were able to save me $2000 on my Tesla while providing more coverage, an umbrella policy, and a lower out-of-pocket. Great people with the best insurance brand. Give Jim and his team a call today!"

Martha Taylor

February 2, 2023

5 out of 5

"Abbi is very Knowledgeable & Efficient. Bubbly personality."

Kenny Maynard

January 27, 2023

5 out of 5

"Excellent service at Jim O'Donoghue State Farm in Shelbyville, Kentucky!!!"

Laura Colorado

May 17, 2022

5 out of 5

"Great customer service"

Eric Bond

March 19, 2022

5 out of 5

"Very friendly. Very affordable. Has taken care of any insurance questions."

Wynne' Torrance

February 1, 2021

5 out of 5

"Julia was awesome! Very personable!"

TONY THOMAS

December 10, 2020

5 out of 5

"Jim has been our agent for years Abbie and the rest of his staff are ALWAYS helpful and attentive to our requests and stay in touch!"

Chad Shaffer

December 4, 2020

5 out of 5

"Very happy with Jim O’Donoghue - State Farm Insurance. Always very helpful and prompt to get us what we need. Family has been through 3 accidents and we have had quick assistance and resolution on each."

r&jgaming

November 23, 2020

5 out of 5

"Great office"

Ron Jackson

January 31, 2020

5 out of 5

"The staff is helpful and nice."

William Walters

November 10, 2019

5 out of 5

"Top notch service"

Brenda Kritenbrink

November 7, 2019

5 out of 5

"Jim and his staff helped answer any questions and helped with the transition in switching both Home and Auto insurance. We truly feel like we can count one them when needed!"

Tammy Dean

November 7, 2019

5 out of 5

"Always quick to help with any issue. Friendly staff. Abie is awesome!"

Robin Moffett

November 7, 2019

5 out of 5

"We have always received the best service from Jim and his staff. Whenever I have any questions, I can count on them to explain clearly and in a way I can understand. They are always courteous, patient and timely! I have received mailings from them and then a follow up call explaining what and why the information is needed. If you’re in the market for affordable insurance, loans or health insurance and awesome customer service, just give Jim O’Donoghue a call!!!"

Arturo Villegas

October 8, 2019

5 out of 5

"Great service"

Steve Collins

June 9, 2019

5 out of 5

"Friendly people"

Gary Davis

January 1, 2019

5 out of 5

"Jim’s great. Call him anytime!!"

Karen Gilmore

June 30, 2016

1 out of 5

"Promises are not kept but they sure collect your money then when they overcharge they won't send a refund they simply give you a credit ! That is only if they admit fault which they never do ! I wouldn't recommend them for pet insurance let alone auto or home !!"

Yainel Águila

May 11, 2016

5 out of 5

"Precios super bajos, buena atencion, recomendable 100%"