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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Melissa Rodriguez

September 6, 2023

5  out of  5 rating by Melissa Rodriguez
"N/ A"

Nathan Carter

August 9, 2023

5  out of  5 rating by Nathan Carter
"Jim and Abie were able to save me $2000 on my Tesla while providing more coverage, an umbrella policy, and a lower out-of-pocket. Great people with the best insurance brand. Give Jim and his team a call today!"

Martha Taylor

February 2, 2023

5  out of  5 rating by Martha Taylor
"Abbi is very Knowledgeable & Efficient. Bubbly personality."

Kenny Maynard

January 27, 2023

5  out of  5 rating by Kenny Maynard
"Excellent service at Jim O'Donoghue State Farm in Shelbyville, Kentucky!!!"

Laura Colorado

May 17, 2022

5  out of  5 rating by Laura Colorado
"Great customer service"

Eric Bond

March 19, 2022

5  out of  5 rating by Eric Bond
"Very friendly. Very affordable. Has taken care of any insurance questions."

Wynne' Torrance

February 1, 2021

5  out of  5 rating by Wynne' Torrance
"Julia was awesome! Very personable!"


December 10, 2020

5  out of  5 rating by TONY THOMAS
"Jim has been our agent for years Abbie and the rest of his staff are ALWAYS helpful and attentive to our requests and stay in touch!"

Chad Shaffer

December 4, 2020

5  out of  5 rating by Chad Shaffer
"Very happy with Jim O’Donoghue - State Farm Insurance. Always very helpful and prompt to get us what we need. Family has been through 3 accidents and we have had quick assistance and resolution on each."


November 23, 2020

5  out of  5 rating by r&jgaming
"Great office"

Ron Jackson

January 31, 2020

5  out of  5 rating by Ron Jackson
"The staff is helpful and nice."

William Walters

November 10, 2019

5  out of  5 rating by William Walters
"Top notch service"

Brenda Kritenbrink

November 7, 2019

5  out of  5 rating by Brenda Kritenbrink
"Jim and his staff helped answer any questions and helped with the transition in switching both Home and Auto insurance. We truly feel like we can count one them when needed!"

Anna Simpson

November 7, 2019

5  out of  5 rating by Anna Simpson
"Great agent and wonderful staff. Always friendly and ready to help!!!"

Tammy Dean

November 7, 2019

5  out of  5 rating by Tammy Dean
"Always quick to help with any issue. Friendly staff. Abie is awesome!"

Robin Moffett

November 7, 2019

5  out of  5 rating by Robin Moffett
"We have always received the best service from Jim and his staff. Whenever I have any questions, I can count on them to explain clearly and in a way I can understand. They are always courteous, patient and timely! I have received mailings from them and then a follow up call explaining what and why the information is needed. If you’re in the market for affordable insurance, loans or health insurance and awesome customer service, just give Jim O’Donoghue a call!!!"

Arturo Villegas

October 8, 2019

5  out of  5 rating by Arturo Villegas
"Great service"

Steve Collins

June 9, 2019

5  out of  5 rating by Steve Collins
"Friendly people"

Gary Davis

January 1, 2019

5  out of  5 rating by Gary Davis
"Jim’s great. Call him anytime!!"

Karen Gilmore

June 30, 2016

1  out of  5 rating by Karen Gilmore
"Promises are not kept but they sure collect your money then when they overcharge they won't send a refund they simply give you a credit ! That is only if they admit fault which they never do ! I wouldn't recommend them for pet insurance let alone auto or home !!"

Yainel Águila

May 11, 2016

5  out of  5 rating by Yainel Águila
"(Translated by Google) Super low prices, good service, 100% recommended (Original) Precios super bajos, buena atencion, recomendable 100%"