State Farm® Insurance Agent Jim O'Donoghue

"Very customer friendly and professional. They are very nice and polite. Mine was just a renter's insurance policy that the agent makes no money on something like this and the agent was still so helpful even though it was just a small policy. Highly recommend."

"Very helpful agents they are always available to answer any questions i may have we have auto and homeowners with state farm"

"They are very friendly and helpful"

"Sadé Cater has been a delight with helping me if I call with any questions or need help with anything, if she doesn’t know she try’s her best to get me the information. She’s very kinda, polite, and patient especially if you don’t know what your doing when it comes to car insurance as a first time car owner myself it was all very new and she was so extremely kind and patient!"

"First Off I need to apologize to Brooklyne Moore She is a Insurance Account Representative at. Jim O'Donoghue - State Farm Insurance Co. in Shelbyville .
I called the office on FEBRUARY 5, 2026 at 4:30pm and was needing Coverage for a New 2025 Ford Bronco Sport that I was Buying in Indiana . When It caught me off guard because I was expecting Abie Neal to Answer the Phone ( Didn’t Know Jim O’Donoghue added Brooklyne Moore to the Staff. )
Abie Neal has been taking care of My Insurance Policy needs to ensure My Home Cars and My Family are protected too.
Her Insurance knowledge is Outstanding so easy to work with she Explains everything and Answers all questions asked . Highly recommend her.
Back to the New policy I needed for the new car. On the phone with Brooklyne and Explain buying a Car and I like to Drive it work tonight. I need to be at work at 6:00 pm .
She said no problem takes information she needs , Calmly She said I’ll call you right back let me get this going I send you a Insurance card to satisfy the Car Lot and with in 10 minutes a policy was in place . She had 3 Options for me to choose from on Coverage. I highly recommend Brooklyne Moore for your insurance Needs . The.day following i get a follow up call for State Farm checking on Me and If I would post a review on my experience a lot happen in a short amount of time and I said no problem .
I never did Shame on me .
I need help today with a Insuranceh Claim
I been putting off !!!
Jim O’Donahue State Farm Insurance Company takes care of me again .
Thank you Brooklyn Moore ! 5 STARS
April 15, 2026
S. Cheppo"

"My trusted agent always going above and beyond!"

"Great insurance agent for our fleet of vehicles and travel trailer coverage. Friendly agents who are knowledgeable and very helpful in helping us decide on the best options to protect our needs."

"Great experience working with this State Farm team.They were very helpful and patient. Highly recommend their service!"

"Amazing office! Very knowledgeable staff that always have a smile on their faces. Definitely the place to go!!"

"Very friendly. Very affordable. Has taken care of any insurance questions.
Wonderful staff to help you with any insurance questions you might have."

"I love the folks at this State Farm branch. I've known them my entire driving-life, and they've always been there with great quick service. Never had a bad experience dealing with them!"

"I have been a client with Jim O'Donoghue State Farm insurance for over a decade. The fairness, professionalism and honesty I witnessed at this particular business is the reason I maintain being insured with them for more than ten years. I have two vehicles and house insured with Jim O'Donoghue. Abie, the insurance agent at Jim O'Donoghue is the person who me gave the faith and trust in this particular branch. I even referred one my friend to Abie for her vehicle insurance and has her vehicle insured at fair and affordable price."

"Always ready to help and always willing to do their job"

"Cheapest place in town by far, to ensure my 5 vehicles. Easily would be paying double if I went through progressive or other Big name agencies."

"Great service & Easy to deal with."

"I've been with Jim O Donoghue for many years. The level of service they provide is second to none. It is that level of service that makes me stay. I don't shop insurance because I will never leave. Many thanks to Jim and his staff. Most importantly Abie."

"Always taking care of me with quick and friendly service! I’m a customer for life."

"Love State Farm always been here for us, Brooklyn Moore is the Best !!"

"Everyone, at Jim O'Donoghue State Farm Insurance is great"

"Very nice people and easy to deal with."

"If you want great service from someone that goes above and beyond, this is your State Farm Insurance Office- Jim O’Donoghue. I moved all of my insurance needs to this office over a year ago and I’m so happy I did. Abie is so prompt when it comes to serving your insurance needs and she will definitely go the extra mile. Abie and the rest of the team are the best!"

"Jim O’Donoghue’s State Farm Insurance Agency has been my main insurance provider since returning to Kentucky in 2010 after retiring from ministry in the Wesleyan Church. Their service has always been “top drawer.” I believe Jim and his staff have my best interests in mind. Hats off to Jim, Abie and his whole crew!"

"Jim and his team are top notch and always great at saving me money on my insurance needs."

"Staff are friendly, knowledgeable, and responsive!"

"Great stuff and very helpful"