Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Milissa Wiltjer

Milissa Wiltjer

September 30, 2024

5  out of  5
rating by Milissa Wiltjer
"Saved me money!!! Quick and easy process!! Friendly and answered all my questions 😁 extremely happy, I would highly recommend sate farm in shelbyville 😍"
Profile photo of Fernando Rodriguez

Fernando Rodriguez

August 28, 2024

5  out of  5
rating by Fernando Rodriguez
"Thank you for always being available to help. Great job!"
We responded:
"Thanks for being a great customer, and letting us take care of your State Farm insurance needs"
Profile photo of charlotte hollis

charlotte hollis

August 20, 2024

5  out of  5
rating by charlotte hollis
"I cannot stress how grateful we are to this office and Libbyanna, she came through and really helped us get a great deal on our car insurance, she was so kind and understanding. The whole process was so quick and speedy. She went over all our questions and concerns with grace, patience, might I add amazing professionalism. We’re so thankful to be saving our family over $200 because we switched to State Farm!"
We responded:
"Thank you for the 5 star review. It is always our goal at Jim O'Donoghue State Farm Insurance to provide excellent service. We appreciate earning your business."
Profile photo of Mie Sloan

Mie Sloan

August 13, 2024

5  out of  5
rating by Mie Sloan
"Sweet Abie is my GO TO person!! I’ve watched her grow up!! I LOVE to support our young local professionals!! Thank you Abie!! AND SF!!!"
We responded:
"Thank you, Mie, for the kind words. We are always happy to see you and glad to help with all your insurance needs. Thank you for being a loyal customer of Jim O'Donoghue State Farm "
Profile photo of Vince Self

Vince Self

August 6, 2024

5  out of  5
rating by Vince Self
"Lisa was amazing. My policy was 150 dollars cheaper than what I was paying at Geico."
We responded:
"Vince, thank you for the 5 star review. Glad we could save you money on your home and auto insurance"
Profile photo of Melissa

Melissa

July 25, 2024

5  out of  5
rating by Melissa
"They are very friendly with there clients and very helpful when needed. Great people"
We responded:
"Thank you for being a valued State Farm customer Melissa. We certainly appreciate your business."
Profile photo of SHERRY SEYMORE

SHERRY SEYMORE

January 29, 2024

5  out of  5
rating by SHERRY SEYMORE
"Libbyanne was great! Very helpful information"
We responded:
"Sherry thank you for insuring your cars and home with Jim O'Donoghue State Farm"
Profile photo of Chris Head

Chris Head

December 5, 2023

5  out of  5
rating by Chris Head
"Best customer service"
We responded:
"Thanks Chris we are always happy to help with your insurance needs"
Profile photo of K Whitehouse

K Whitehouse

December 5, 2023

5  out of  5
rating by K Whitehouse
"Great experience with them! Been with Jim O’Donoghue for more than 15 years now. Always super friendly and helpful!"
We responded:
"Thank You for being a loyal customer. It is always our top priority to provide excellent customer service."
Profile photo of Melissa Rodriguez

Melissa Rodriguez

September 6, 2023

5  out of  5
rating by Melissa Rodriguez
"N/ A"
We responded:
"Thank you Melissa for your 5 star review. We are always happy to help with your auto and home insurance needs. "
Profile photo of Nathan Carter

Nathan Carter

August 9, 2023

5  out of  5
rating by Nathan Carter
"Jim and Abie were able to save me $2000 on my Tesla while providing more coverage, an umbrella policy, and a lower out-of-pocket. Great people with the best insurance brand. Give Jim and his team a call today!"
We responded:
"Nathan, Thanks for letting us take care of your auto and home insurance we appreciate your business, and enjoyed being able to help you save money and get better coverage. "
Profile photo of Martha Taylor

Martha Taylor

February 2, 2023

5  out of  5
rating by Martha Taylor
"Abbi is very Knowledgeable & Efficient. Bubbly personality."
We responded:
"Martha, we appreciate the opportunity to insure your assets. Thank you for trusting Jim O'Donoghue State Farm, and being a loyal customer."
Profile photo of Kenny Maynard

Kenny Maynard

January 27, 2023

5  out of  5
rating by Kenny Maynard
"Excellent service at Jim O'Donoghue State Farm in Shelbyville, Kentucky!!!"
We responded:
"Kenny, Thanks for allowing us to insure your car and home, and for the 5 star review"
Profile photo of Laura Colorado

Laura Colorado

May 17, 2022

5  out of  5
rating by Laura Colorado
"Great customer service"
Profile photo of Eric Bond

Eric Bond

March 19, 2022

5  out of  5
rating by Eric Bond
"Very friendly. Very affordable. Has taken care of any insurance questions."
We responded:
"Thank you for the kind review Eric. We are always happy to help with all your auto, home and life insurance needs and questions!"
Profile photo of Wynne' Torrance

Wynne' Torrance

February 1, 2021

5  out of  5
rating by Wynne' Torrance
"Julia was awesome! Very personable!"
Profile photo of TONY THOMAS

TONY THOMAS

December 10, 2020

5  out of  5
rating by TONY THOMAS
"Jim has been our agent for years Abbie and the rest of his staff are ALWAYS helpful and attentive to our requests and stay in touch!"
We responded:
"Thanks Tony for the 5 Star review! We appreciate your loyalty to Jim O'Donoghue State Farm and look forward to continuing to help you and yours in the future."
Profile photo of Chad Shaffer

Chad Shaffer

December 4, 2020

5  out of  5
rating by Chad Shaffer
"Very happy with Jim O’Donoghue - State Farm Insurance. Always very helpful and prompt to get us what we need. Family has been through 3 accidents and we have had quick assistance and resolution on each."
We responded:
"Thanks for the 5 star review Chad. You are a valued Jim O'Donoghue State Farm customer"
Profile photo of r&jgaming

r&jgaming

November 23, 2020

5  out of  5
rating by r&jgaming
"Great office"
We responded:
"Thank You we appreciate the review of our State Farm Office"
Profile photo of Ron Jackson

Ron Jackson

January 31, 2020

5  out of  5
rating by Ron Jackson
"The staff is helpful and nice."
We responded:
"Thank you for allowing us to help you, Ron."
Profile photo of William Walters

William Walters

November 10, 2019

5  out of  5
rating by William Walters
"Top notch service"
Profile photo of Brenda Kritenbrink

Brenda Kritenbrink

November 7, 2019

5  out of  5
rating by Brenda Kritenbrink
"Jim and his staff helped answer any questions and helped with the transition in switching both Home and Auto insurance. We truly feel like we can count one them when needed!"
Profile photo of Tammy Dean

Tammy Dean

November 7, 2019

5  out of  5
rating by Tammy Dean
"Always quick to help with any issue. Friendly staff. Abie is awesome!"
Profile photo of Robin Moffett

Robin Moffett

November 7, 2019

5  out of  5
rating by Robin Moffett
"We have always received the best service from Jim and his staff. Whenever I have any questions, I can count on them to explain clearly and in a way I can understand. They are always courteous, patient and timely! I have received mailings from them and then a follow up call explaining what and why the information is needed. If you’re in the market for affordable insurance, loans or health insurance and awesome customer service, just give Jim O’Donoghue a call!!!"
Profile photo of Arturo Villegas

Arturo Villegas

October 8, 2019

5  out of  5
rating by Arturo Villegas
"Great service"